Terms and conditions 

Cancellation or change of booking 


Cancellation/changes/purchasing of extras have to be done by mail to us.

  • Cancellation or change of booking more than 30 days before arrival will be fully refunded, minus the booking fee of 390,- NOK.
  • Cancellation or change of booking 30-14 days before arrival will be refunded 50% of the total cost.
  • Cancellation under 14 days before arrival will not be refunded.

If you have to cancel because of sickness we recommend you to contact your travel insurance. 



Gift card

If you used a gift card to pay for your booking, the amount on the gift card will automatically be refunded. Any amount over the gift card amount will be refunded to the card used for the payment. 



Unforeseen circumstances

If the Treetop huts have to cancel your stay, you can choose to rebook the hut for another date or get your money refunded.

Rules of use

Guests are obliged to read and follow the rules and regulations of use of the hut and the surrounding area. These rules can be found inside the hut.

 

Guests must leave the hut and the surrounding area in the same condition it was on arrival.


It is not allowed to smoke inside.



Final cleaning 

You will find cleaning equipment in the hut. It is possible to order final cleaning of the hut for an additional cost of 499,- NOK. Cleaning can be ordered while booking, or log on to our homepage and purchase it later. This must be done no later than two days before arrival. Cleaning of dishes is not included in the price.

If you want to take responsibility for the final cleaning yourself, you need to leave the hut in a condition you would like to find it when you arrive. We recommend sweeping the floor and brushing off the beds and sofa, before you clean all surfaces well with soap and water.

If you did not order cleaning and we have to clean the cabin after your stay, or you did not clean the dishes, we will charge you up to double the price for cleaning depending on how much cleaning we have to do.


 

Bedsheets 

Bedsheets and towels can be rented for 99,- NOK per person if you can’t bring your own. This can be ordered while booking, or log on to our homepage and purchase it later. This must be done no later than two days before arrival.The bedsheets will be put in a bag in the hut before arrival. Before check-out put the used bedsheets and towels in a plastic bag, or on the bathroom floor.



Included in the rental fee

  • Electricity and gas
  • Duvets and pillows
  • Candles and tea lights
  • Dinnerware, cookware, pots and frying pan
  • Salt, pepper, oil, parchment paper, aluminum foil
  • Toilet paper, paper towels, dish soap and cloths
  • Firewood, matches, fire starters
  • Use of campfire tripod
  • Canoe with life jackets and paddles, at all cabins (except the Pine and Climbing Hut)
  • Kicksleds (except at the Climbing Hut)
  • Snowshoes (except at the Climbing Hut)
  • Birdseeds
  • Disposable cups and plates 



Not included, but can be ordered

  • Final cleaning of the hut
  • Bedsheets and towels
  • Food
  • Dog sledding
  • Horse sleigh ride
  • Renting the Lavvo
  • Renting mountain bikes